SERVICE CONTRACTS

Advanced CompuNet provides a comprehensive and flexible range of maintenance and support contracts that can be completely tailored to provide the level of service and response times to match each customer's individual needs. These range from standard 4-hour response during normal business hours to dedicated engineers based permanently on-site. Customers can choose a range of cover options some of which are detailed below.

- 4, 8 hour, Next Day Response
- Monday to Friday, Saturday or 7 Day Cover
- 9.00 am to 5.00 pm, 9.00 am to 7.00 pm, 24 Hour Cover
- Critical Item, Temporary or Dedicated On-site Engineer Cover

In addition, our customers have an option of purchasing a Block of Hours (at discounted rates) for maintenance and support to eliminate multiple invoicing and extra paperwork.

For more information about our service contracts and agreements, please contact our customer service representative.